常见问题Frequently Asked Questions

Please make sure you tracked your order from our Tracking page. Email us if you need any help! Email:18907961946@163.com

Please track your order at our Tracking page: https://17track.net/en

It depends on where you are. We usually require 2-5 business days for production since our products are handmade and take some time to create. For the U.S., the U.K., and other European countries, shipping typically takes 6-10 business days. For other countries and regions, it usually takes around 8-15 Business days

We ship to over 80 countries worldwide. There are only a few countries we don’t ship to due to the possibility of extremely long transit times. To ensure the package is delivered in perfect condition, we don't support shipping to certain countries. Shipping fees will be calculated at checkout. We offer discounts and promotions throughout the year, so be sure to stay tuned for our exclusive deals